iFly Boutique Designs Return & Refund Policy
Thank you for shopping at iFly Boutique Designs! We are committed to providing high-quality maternity and baby products and ensuring your complete satisfaction. If you’re not satisfied with your purchase, please review our return policy below:
Returns & Exchanges
30-Day Hassle-Free Returns:
- You may request a return or exchange within 30 days of receiving your item (items must be unused, unwashed, and in original condition with tags and packaging intact).
- Exchanges: We offer exchanges for the same item or merchandise of equal value (subject to availability).
- Refunds: Once your returned item is received and inspected, your refund will be processed within 10 days to your original payment method.
Refund Process
10-Day Refund Guarantee:
- After we receive and approve your return, your refund will be issued within 10 business days (processing time may vary depending on your bank or payment provider).
Important Notes
Non-Returnable Items:
- Used, washed, damaged, or tagless items.
- Items returned after 30 days.
- Custom-made or final sale items (clearly marked as “Final Sale”).
How to Return
- Contact our customer service at [email protected] to obtain a Return Merchandise Authorization (RMA) number.
- Ship the item back in its original packaging with your order number to the provided address (return shipping is the customer’s responsibility unless the return is due to a defective product).
- Once we receive and inspect your return, we’ll email you with updates on your refund status